Order-To-Cash
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Comprehensive Order-to-Cash expertise
Cadex offers solutions to make your job easier at all phases of the O2C process. From cash application to dispute management, we simplify business processes while providing outstanding customer service and advanced reporting.
Maximize cash flow with our first-party accounts receivable management service. Reduce write-offs with third-party debt collection solutions. Our self-pay technology makes it easy for customers to pay you faster.
With better tools, better reach, and better guidance, Cadex creates custom solutions that make it easy for your company to achieve its complex goals.
A/R Recovery
- First Party A/R Management
- Automated Contact Solutions
- Multilingual
- Prioritized Work Flows
Collections
- Third Party Solutions
- Pre-Legal and Legal Escalation Services
- Automated Contact Solutions
- Multilingual
- Prioritized Work Flows
BI + Intelligent Automation
- Advanced Reporting and Analytical Tools
[for deep client portfolio insight] - AI/Machine Learning Driven Model
[for enhanced work flows and outcomes]
Invoice + Correspondence
- Customer Care Link (CCL)
- Self-Pay
- Customer Portal
Dispute Management
- Short-Pay Reconciliation
- Invalid Dispute Adjudication
- Research and Backup
- Document Gathering
Customer Support
- Customer Service
- Account Reconciliation
- Billing Inquiry
- Omni-Channel
[voice, web, email, chat, text]
Cash Application
- Invoice Matching and Coding
- Remittance Aggregation
- Exception Handling
Reverse Logistics
- Product Return Management
- Machine Learning and Predictive Models
[to identify slow or no returns]
Insurance Subrogation
- Auto Fleet Property Damage Claims Recovery
- Loss-of-Use Damage Services